Recaply vs Sellio: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Recaply and Sellio — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Recaply
Recaply (Userecaply)
Transforms voice memos into structured, meeting-ready notes with AI transcription, summarization, and action-item extraction.
Key features
- AI Transcription: Converts uploaded voice memos, calls, and interviews into text using automated speech-to-text processing so users get accurate transcripts without manual typing.
- Intelligent Summarization: Condenses lengthy transcripts into concise, structured recaps highlighting main points, decisions, and conclusions for quick review.
- Action Item Extraction: Identifies tasks, follow-ups, and responsibilities within audio content and surfaces them as actionable items to reduce missed commitments.
- Multi-Source Uploads: Accepts a variety of spoken-input formats (voice memos, sales calls, interviews) so users can centralize disparate audio into a single workflow.
- Meeting-Ready Notes: Produces polished, formatted notes designed for sharing or archiving with minimal manual cleanup required.
- Podcast-Style Recaps (where available): Generates concise audio recaps from notes and content for quick listening summaries or content repurposing.
- AI-powered transcription of voice memos, calls, and interviews
- Intelligent summarization into structured, meeting-ready notes
- Automatic extraction of action items and follow-ups
- Accepts multiple input types: voice memos, links, notes, screenshots, videos
- Generates podcast-style audio recaps from content
- Centralizes notifications and updates from multiple platforms
- No/manual cleanup reduction — delivers ready-to-use recaps
Best for
- Meeting Summaries: Upload recorded meetings to get structured notes with decisions and next steps that can be shared with teammates immediately after the meeting.
- Sales Call Recaps: Turn sales call recordings into concise summaries highlighting objections, commitments, and follow-ups to ensure no promises are missed.
- Lecture and Study Notes: Students can convert lecture voice memos into summarized notes and action items for efficient review and study preparation.
- Interview Transcription: Journalists and researchers can transcribe interviews and extract key quotes and follow-ups for articles or reports.
- Content Repurposing: Content creators can transform long-form audio and multimedia into short podcast-style recaps or episode outlines for distribution.
- Personal Knowledge Capture: Professionals using voice notes on-the-go can centralize thoughts into organized, searchable notes with clear next steps.
- Turning meeting or interview recordings into meeting-ready notes with action items
- Sales teams converting call recordings into follow-ups and tasks
- Students summarizing lecture recordings and audio notes
- Content creators producing short podcast-style recaps from longer content
- Consolidating notifications and updates from multiple tools into a single feed
- Quickly extracting key points and next steps from long voice memos
Sellio
Sellio
Sellio is an AI customer support platform that unifies live chat, WhatsApp, Instagram, Telegram and email in one shared inbox with optional AI agents.
Key features
- Shared Inbox: One inbox for website chat, WhatsApp, Instagram, Telegram and email, keeping every reply, note and handoff in a single thread.
- Live Chat Widget: Embed a brand-matched chat widget on any site with one snippet and capture visitor context up front.
- AI Support Agent: Train an agent on your site, docs and FAQs so it answers first on website chat and hands off to a teammate without losing context.
- Workflow Automations: Build routing rules, chat triggers and task automations to assign and escalate conversations automatically.
- Ticketing: Turn a conversation into a ticket, assign it and keep the full history as work continues.
- Support Analytics: Track volume, response time, CSAT, automation and AI resolution rates, with scheduled reports on higher plans.
- Voice Replies: Let the AI agent answer with a custom voice inside the website widget on the Plus plan.
- Cost Control for AI: Included monthly AI credits with optional top-ups so teams decide when and how much to spend on AI.
Best for
- Ecommerce Support: Run live chat on a Shopify store in the same inbox as WhatsApp, Instagram and email.
- Hospitality Front Desk: Handle guest messages from WhatsApp, Instagram and website chat in one inbox for front desk and ops.
- SaaS Customer Success: Offer website chat first with other channels alongside it for a single team inbox.
- Agency Client Support: Give an agency team a shared inbox to assign, note and resolve client conversations together.
- AI-First First Response: Deploy an AI agent to answer common questions and escalate complex ones to humans.
- Help Desk Ticketing: Raise work from a customer conversation, assign it and keep history for follow-up.