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Sellio

Sellio

AI

Sellio is an AI customer support platform that unifies live chat, WhatsApp, Instagram, Telegram and email in one shared inbox with optional AI agents.

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Free Available
Starting from Free
Premium plans available
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About Sellio

Sellio is a customer support platform built around a free shared inbox and website chat widget that installs with a single script tag. Conversations from website chat, WhatsApp, Instagram, Telegram and email land in one place where teams can assign, note and resolve them together. An optional AI agent can be trained on a company's website, docs and FAQs to answer first on website chat and hand off to a human with full context. Paid plans add more seats, channels, AI agents, automations, analytics, ticketing and voice replies, while AI usage is billed through credits at roughly $0.05 per conversation.

Screenshots

Sellio screenshot 1
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Key Features

Shared Inbox: One inbox for website chat, WhatsApp, Instagram, Telegram and email, keeping every reply, note and handoff in a single thread.
Live Chat Widget: Embed a brand-matched chat widget on any site with one snippet and capture visitor context up front.
AI Support Agent: Train an agent on your site, docs and FAQs so it answers first on website chat and hands off to a teammate without losing context.
Workflow Automations: Build routing rules, chat triggers and task automations to assign and escalate conversations automatically.
Ticketing: Turn a conversation into a ticket, assign it and keep the full history as work continues.
Support Analytics: Track volume, response time, CSAT, automation and AI resolution rates, with scheduled reports on higher plans.
Voice Replies: Let the AI agent answer with a custom voice inside the website widget on the Plus plan.
Cost Control for AI: Included monthly AI credits with optional top-ups so teams decide when and how much to spend on AI.

Use Cases

Ecommerce Support: Run live chat on a Shopify store in the same inbox as WhatsApp, Instagram and email.
Hospitality Front Desk: Handle guest messages from WhatsApp, Instagram and website chat in one inbox for front desk and ops.
SaaS Customer Success: Offer website chat first with other channels alongside it for a single team inbox.
Agency Client Support: Give an agency team a shared inbox to assign, note and resolve client conversations together.
AI-First First Response: Deploy an AI agent to answer common questions and escalate complex ones to humans.
Help Desk Ticketing: Raise work from a customer conversation, assign it and keep history for follow-up.

Frequently asked questions about Sellio

What is Sellio?

Sellio is an AI customer support platform that unifies live chat, WhatsApp, Instagram, Telegram and email in one shared inbox with optional AI agents.

How does Sellio work?

Sellio works by combining Shared Inbox: One inbox for website chat, WhatsApp, Instagram, Telegram and email, keeping every reply, note and handoff in a single thread., Live Chat Widget: Embed a brand-matched chat widget on any site with one snippet and capture visitor context up front., AI Support Agent: Train an agent on your site, docs and FAQs so it answers first on website chat and hands off to a teammate without losing context., Workflow Automations: Build routing rules, chat triggers and task automations to assign and escalate conversations automatically., Ticketing: Turn a conversation into a ticket, assign it and keep the full history as work continues. to help users with Ecommerce Support: Run live chat on a Shopify store in the same inbox as WhatsApp, Instagram and email., Hospitality Front Desk: Handle guest messages from WhatsApp, Instagram and website chat in one inbox for front desk and ops., SaaS Customer Success: Offer website chat first with other channels alongside it for a single team inbox., Agency Client Support: Give an agency team a shared inbox to assign, note and resolve client conversations together., AI-First First Response: Deploy an AI agent to answer common questions and escalate complex ones to humans..

What are the main features of Sellio?

Key features include Shared Inbox: One inbox for website chat, WhatsApp, Instagram, Telegram and email, keeping every reply, note and handoff in a single thread., Live Chat Widget: Embed a brand-matched chat widget on any site with one snippet and capture visitor context up front., AI Support Agent: Train an agent on your site, docs and FAQs so it answers first on website chat and hands off to a teammate without losing context., Workflow Automations: Build routing rules, chat triggers and task automations to assign and escalate conversations automatically., Ticketing: Turn a conversation into a ticket, assign it and keep the full history as work continues..

Who is Sellio for?

Sellio is useful for anyone interested in Ecommerce Support: Run live chat on a Shopify store in the same inbox as WhatsApp, Instagram and email., Hospitality Front Desk: Handle guest messages from WhatsApp, Instagram and website chat in one inbox for front desk and ops., SaaS Customer Success: Offer website chat first with other channels alongside it for a single team inbox., Agency Client Support: Give an agency team a shared inbox to assign, note and resolve client conversations together., AI-First First Response: Deploy an AI agent to answer common questions and escalate complex ones to humans..

How much does Sellio cost?

Sellio offers a free tier with paid plans for advanced features.

How do I get started with Sellio?

Visit https://sellio.chat/ to sign up and explore Sellio.

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