Kai Resolve by Gleap
AIGleap's AI agent that investigates hard support tickets and bug reports, finds likely root causes and hands fixes to Kai Code.
Kai Resolve by Gleap
Gleap's AI agent that investigates hard support tickets and bug reports, finds likely root causes and hands fixes to Kai Code.
About Kai Resolve by Gleap
Kai Resolve is the investigation agent in Gleap's AI help desk for software companies. When a customer reports a bug, it reads logs, console output and code, identifies the likely cause, and replies to the customer while it works. Its findings can be passed to Kai Code, which prepares a pull request for the team to review, and Kai Support then confirms the fix with the customer. It sits alongside Kai Support and Kai PM within the Gleap platform.
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Key Features
Use Cases
Frequently asked questions about Kai Resolve by Gleap
What is Kai Resolve by Gleap?
Gleap's AI agent that investigates hard support tickets and bug reports, finds likely root causes and hands fixes to Kai Code.
How does Kai Resolve by Gleap work?
Kai Resolve by Gleap works by combining Ticket Investigation: Reads logs, console output and code to find the likely cause of a reported bug., Customer Updates: Replies in the shared inbox so the customer knows it is being checked., Handoff to Kai Code: Passes findings to a coding agent that prepares a pull request for review., Fix Verification: Confirms the fix is live before Kai replies to the customer., Shared Inbox Integration: Works inside Gleap's help desk next to live chat and workflows. to help users with Bug Triage: Turning vague customer reports into diagnosed issues., Support-to-Engineering Handoff: Giving developers a root cause and a draft fix., Hard Ticket Handling: Offloading investigations that normal bots cannot answer., Customer Communication: Keeping customers updated from report to release., Startup Support: Running support with a small team using AI agents..
What are the main features of Kai Resolve by Gleap?
Key features include Ticket Investigation: Reads logs, console output and code to find the likely cause of a reported bug., Customer Updates: Replies in the shared inbox so the customer knows it is being checked., Handoff to Kai Code: Passes findings to a coding agent that prepares a pull request for review., Fix Verification: Confirms the fix is live before Kai replies to the customer., Shared Inbox Integration: Works inside Gleap's help desk next to live chat and workflows..
Who is Kai Resolve by Gleap for?
Kai Resolve by Gleap is useful for anyone interested in Bug Triage: Turning vague customer reports into diagnosed issues., Support-to-Engineering Handoff: Giving developers a root cause and a draft fix., Hard Ticket Handling: Offloading investigations that normal bots cannot answer., Customer Communication: Keeping customers updated from report to release., Startup Support: Running support with a small team using AI agents..
How much does Kai Resolve by Gleap cost?
Kai Resolve by Gleap is a paid product. Check the official site for current pricing.
How do I get started with Kai Resolve by Gleap?
Visit https://gleap.ai/ to sign up and explore Kai Resolve by Gleap.
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