Duvi vs Guideflow: Features, Pricing & Which Is Better (2026)

A side-by-side comparison of Duvi and Guideflow — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.

Duvi

Duvi DigiIQ, Inc.

Freemium

Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.

Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.

Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.

Freemium

Interactive product demo platform for creating clickable demos, product tours, and step-by-step guides to boost onboarding and conversion.

Rapid Demo Creation: Create interactive demos, product tours, and step-by-step guides in seconds using a plug-and-play SaaS interface to accelerate production and iteration.
No-Code Capture: Record and convert real product flows and UI interactions into clickable, interactive walkthroughs without writing code, enabling non-technical teams to build demos.
Customization & Branding: Edit text, highlights, overlays, and visual styling to align demos with company branding and tailor messaging for target audiences or campaigns.
Shareable Links & Embeds: Generate shareable demo links and embeddable experiences for websites, landing pages, emails, and sales outreach to streamline distribution.
Behavioral Analytics: Track viewer actions, engagement metrics, and drop-off points within demos to measure effectiveness and optimize conversion and onboarding funnels.
Product-Led Growth Support: Tools and templates designed specifically to drive PLG initiatives—enabling self-serve activation, feature adoption campaigns, and in-product education.
Plug-and-play SaaS platform for creating interactive demos
Editor for building and customizing product tours and walkthroughs
Creates step-by-step guides in seconds
Designed to boost conversion rates and user productivity
Embeddable demos for websites and product pages
Use-case-focused templates and flows for product marketing and onboarding
Help center and documentation for setup and editing

Sales Enablement: Create personalized interactive demos to send to prospects, allowing them to explore key product workflows on their own before demos or meetings.
Self-Serve Onboarding: Provide step-by-step guides and interactive tours that help new users complete activation tasks without customer success intervention.
Marketing Landing Pages: Embed interactive product demos on landing pages to increase qualification and conversion by letting visitors experience core product value.
Customer Support & Training: Build guided walkthroughs to resolve common support issues, onboard new employees, or train customers on new features.
Feature Adoption Campaigns: Launch targeted guideflows that highlight and walkthrough new features to boost usage and reduce churn after product updates.
Product marketing interactive demos to showcase features to prospects
User onboarding and in-app guided tours for new users
Sales demos and pre-recorded interactive walkthroughs for PLG strategies
Customer training and support with step-by-step guides
Feature announcements and contextual product education