Amy by Jellyfish vs Duvi: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Amy by Jellyfish and Duvi — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Amy by Jellyfish
Jellyfish
An always-on AI talent sourcer for staffing agencies that turns client briefs into searches, evidence-backed matches, outreach and managed replies.
Key features
- Client Brief Translation: Turns hiring conversations, job descriptions and hiring-manager tradeoffs into a living search plan, separating must-haves from flexible requirements.
- Search Beyond LinkedIn: Researches GitHub, Google Scholar, open-source projects, technical communities and the open web to find candidates who are not in the same database everyone else uses.
- Evidence-Backed Matching: Explains every match with role-specific evidence — technical depth, relevant scale, leadership, current intent — that recruiters can review and challenge.
- Multi-Channel Outreach Sequences: Runs personalized email, LinkedIn connections, follow-ups and InMail on a scheduled cadence, personalized from the candidate's own work.
- Candidate Inbox Management: Reads replies, answers routine questions, summarizes threads and routes qualified candidates to the right recruiter.
- Hiring-Manager Coordination: Keeps progress and evidence ready to share so recruiters do not rebuild context before every client update.
- Adjustable Autonomy: Run the full workflow on autopilot or keep approval gates on candidates, messages or client updates, changeable at any time.
- Feedback Learning Loop: Every hiring-manager decision and recruiter note reshapes the next search, improving match quality over time.
Best for
- Agency Sourcing Desk Coverage: Keep searches, inboxes and follow-ups moving across roles, markets and time zones without adding sourcer headcount.
- Hard-to-Fill Technical Roles: Find engineers and researchers through their GitHub, publications and community work when job titles and resumes miss them.
- Client Intake to Shortlist: Convert a fresh client brief into a qualified, evidence-backed candidate shortlist without manual Boolean search cycles.
- Outreach at Volume: Run personalized multi-touch sequences across many candidates while keeping each message grounded in that person's actual work.
- Reply Triage: Hand routine candidate questions and scheduling back-and-forth to the agent so recruiters only handle qualified conversations.
- Client Reporting: Produce weekly hiring-manager updates with the evidence and pipeline state already attached.
Duvi
Duvi DigiIQ, Inc.
Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.
Key features
- Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
- Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
- Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
- Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
- Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
- Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
- Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
- Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.
Best for
- Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
- Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
- Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
- WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
- Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
- Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.