Agnost AI vs Zep: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Agnost AI and Zep — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Agnost AI
Agnost Tech Inc
Product analytics for conversational agents that surfaces silent failures, user frustration and policy violations across every conversation.
Key features
- Silent Failure Detection: Reads each trace next to the conversation to catch cases where the run reported success but the user got nothing useful, including broken promises and confidently wrong answers.
- Automatic Conversation Clustering: Turns thousands of chats into ranked recurring problems, ordered by user impact and ready to investigate rather than left as raw logs.
- Frustration and Churn Signals: Pinpoints where users rage-prompt, get stuck or abandon the conversation, so churn drivers are visible before the user leaves.
- Policy and Quality Violation Alerts: Flags hallucinations and quality, policy and compliance breaches with the exact conversation and trace behind each one.
- Evidence-Backed Fix Recommendations: Hands over the highest-impact fixes with supporting evidence, a recommended change and the evals needed to ship it safely.
- Two-Step Skill Install: Connects to an existing agent by installing an agent skill and running one prompt, with no rebuild of the agent and no separate implementation project.
- Feature Request Mining: Surfaces what users repeatedly ask for across conversations, turning support volume into a prioritised roadmap signal.
- Live Demo Without Signup: Ships a public interactive demo where you can click any insight and inspect the underlying conversations before creating an account.
Best for
- Diagnosing Agent Churn: Finding the recurring conversation pattern that makes users abandon a support agent, with the specific chats as evidence.
- Auditing Production Agents for Compliance: Reviewing conversations for policy violations and unsupported claims across real traffic rather than a hand-picked sample.
- Prioritising Agent Improvements: Deciding which prompt or flow to fix next based on how many users hit each failure cluster instead of on anecdote.
- Catching Regressions After a Prompt Change: Watching whether a newly shipped change increases silent failures or user frustration in live conversations.
- Building Evals from Real Failures: Turning observed production failures into regression evals so the same bug does not ship twice.
- Mining Conversations for Roadmap Input: Extracting repeated feature requests from support and sales chats to feed product planning.
Zep
Zep Software, Inc.
Context engineering platform providing long-term memory, temporal knowledge graphs, Graph RAG, and automated context assembly for AI agents.
Key features
- Persistent Long-Term Memory: Stores full chat histories and conversation artifacts persistently to enable recall across long time spans, improving continuity in conversational experiences.
- Temporal Knowledge Graph (Graphiti): Builds a temporal knowledge graph with valid_at and invalid_at timestamps to track changing user state, preferences, and relationships over time for accurate contextual reasoning.
- Asynchronous Summaries & Artifacts: Automatically generates summaries, classifications, and structured artifacts from messages asynchronously to avoid adding latency to the user chat experience.
- Embeddings & Vector Search: Embeds messages and summaries to enable fast semantic search and retrieval of relevant past conversation snippets and business data.
- Document Collections: Provides a simple document-collection abstraction for vector search to complement memory features without being a general-purpose vector database.
- SDKs & Integrations: Official SDKs for Python, TypeScript/JavaScript, and Go with integrations for LangChain and LlamaIndex to simplify adoption in existing agent stacks.
- Managed Cloud Service (Zep Cloud): Offers a managed deployment with low latency, high availability, and additional capabilities like dialog classification and structured data extraction.
- Graph RAG & Automated Context Assembly: Combines graph-aware retrieval augmented generation with automated assembly of context from chat history and business data to reduce hallucinations and improve relevance.
- Persistent chat history storage and retrieval for AI assistants
- Automated generation of summaries and other conversation artifacts
- Message and summary embeddings to enable semantic search
- Document Collections abstraction for vector/document search
- Temporal knowledge graph (Graphiti) with valid_at/invalid_at to track state changes
- Automated context assembly for prompt construction (agent memory)
- Cloud managed offering (Zep Cloud) with low latency, HA, scalability, dialog classification, and structured data extraction
- Official SDKs: Python (zep-cloud / zep-python), TypeScript/JavaScript (@getzep/zep-cloud / zep-js), Go (zep-go)
- Asynchronous processing pipeline to avoid blocking user chat experience
- Client libraries with features like automatic retries and exponential backoff
Best for
- Personalized Conversational Assistants: Maintain long-term user memory so assistants remember user preferences, prior conversations, and context across sessions to deliver personalized responses.
- Customer Support with Historical Context: Provide support agents or bots immediate access to past conversation threads, summaries, and structured artifacts to resolve recurring or complex issues faster.
- Reducing Hallucinations in LLMs: Use embeddings, graph-aware retrieval, and structured context assembly to ground model responses in verifiable past interactions and business data.
- Temporal User Profiling: Track changing user attributes and preferences over time using the temporal knowledge graph to drive targeted recommendations and dynamic personalization.
- Agent State Tracking and Change History: Record state transitions with valid/invalid timestamps so agents can reason about when facts were true and how user situations evolved.
- Augmenting RAG Workflows: Improve retrieval-augmented generation by assembling relevant chat-derived context and document collections to include only what matters in prompts.
- Scaling Memory for Production: Persist conversation data to databases and use Zep Cloud for low-latency, scalable memory services in production AI applications.
- Personalized conversational agents that recall historical user interactions
- Reducing hallucinations by providing relevant past-context to LLM prompts
- RAG workflows combining chat memory and document vectors
- Customer support assistants that persist and search prior tickets/conversations
- Stateful agents that need to reason about temporal changes in user data or preferences
- Analytics and insights from long-term conversation archives
- Embedding-based semantic search over conversation content and summaries