Runtime trust layer that scans customer input, retrieved context and proposed tool calls in AI support workflows before they become trusted instructions.

Koreshield works by combining Customer Input Scanning: Inspects messages, attachments and externally controlled text before model execution so injected instructions never reach the model as trusted input., Retrieved Context Screening: Keeps poisoned tickets, CRM notes and RAG documents from inheriting system-level authority inside the prompt., Proposed Action Evaluation: Checks tool calls against trust, approval and authorization limits before they are executed., Detect and Enforce Modes: Run in detect mode to record threats without interrupting traffic, then enable enforcement only where fallback behavior is ready., Decision Evidence Trail: Records severity, decision and reason for every request, retained for 7 or 30 days depending on plan, for review and audits. to help users with Prompt Injection Defense: Blocking malicious instructions hidden in customer messages before an AI support agent acts on them., RAG Poisoning Protection: Preventing tampered knowledge-base articles or ticket histories from overriding system prompts., Agent Action Guardrails: Holding refunds, account changes or other tool calls for policy review when trust limits are exceeded., Safe Production Rollout: Measuring real threat and false-positive rates in detect mode before enforcing on live traffic., Security Audits: Exporting decision evidence to show auditors and security teams why each request was allowed or held..

Key features include Customer Input Scanning: Inspects messages, attachments and externally controlled text before model execution so injected instructions never reach the model as trusted input., Retrieved Context Screening: Keeps poisoned tickets, CRM notes and RAG documents from inheriting system-level authority inside the prompt., Proposed Action Evaluation: Checks tool calls against trust, approval and authorization limits before they are executed., Detect and Enforce Modes: Run in detect mode to record threats without interrupting traffic, then enable enforcement only where fallback behavior is ready., Decision Evidence Trail: Records severity, decision and reason for every request, retained for 7 or 30 days depending on plan, for review and audits..

Koreshield is useful for anyone interested in Prompt Injection Defense: Blocking malicious instructions hidden in customer messages before an AI support agent acts on them., RAG Poisoning Protection: Preventing tampered knowledge-base articles or ticket histories from overriding system prompts., Agent Action Guardrails: Holding refunds, account changes or other tool calls for policy review when trust limits are exceeded., Safe Production Rollout: Measuring real threat and false-positive rates in detect mode before enforcing on live traffic., Security Audits: Exporting decision evidence to show auditors and security teams why each request was allowed or held..

Koreshield is a paid product. Check the official site for current pricing.

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