Jam enables users to report bugs in seconds by taking screenshots and submitting concise reports; it is designed to remove friction from bug reporting so reporters can get back to work quickly while providing engineers with clear, actionable information. The product emphasizes speed for the reporter and quality of information for engineering teams, reducing back-and-forth and shortening time-to-resolution. Jam is positioned as a lightweight, easy-to-use reporting tool focused on improving developer workflows and product quality.