openrig vs Scout by Fini: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of openrig and Scout by Fini — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
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openrig
mvschwarz
OpenRig is open-source software to define a team of Claude Code and Codex agents in YAML and run them as one persistent, managed system.
Key features
- YAML Rig Definitions: Describe an agent team with roles in YAML and boot it with a single command.
- Mixed Harnesses: Run Claude Code and Codex agents together in the same rig, managed as one system.
- Lead Agent Coordination: Talk to a lead agent that coordinates specialists across teams and reports back decisions needing attention.
- Persistent Teams: Keep team work and context at stable addresses instead of a pile of terminal sessions.
- Terminal UI: View the rig as a graph or a table of seats showing runtime, model, context and state, with per-seat detail.
- Guided First Use: A getting-started path installs, launches a two-agent team in your repository and produces one reviewed change.
- Permission Allowances: Optionally lets your agent add scoped native rules so OpenRig commands run without repeated prompts, with an undo.
- CLI Install: Distributed as @openrig/cli on npm, requiring Node.js 22 or 24 and tmux on macOS or Linux.
Best for
- Multi-Agent Coding Teams: Stand up a persistent team of coding agents with defined roles for a repository.
- Cross-Harness Workflows: Combine Claude Code and Codex strengths within one coordinated team.
- Outcome-Driven Delegation: Describe a desired outcome to a lead agent and let it split work among specialists.
- Agent Monitoring: Watch seats, models, context and state of many agents from one terminal UI.
- Reviewed Changes: Have agents produce a change in a repo and another review it before you merge.
- Agent Research Experiments: Prototype and study networks of cooperating agents on your own machine.
Scout by Fini
Fini AI
Scout is Fini's AI coworker for support teams, resolving tickets across chat, email and voice, including inside Slack.
Key features
- Multi-Channel Resolution: One agent handles voice, chat and email with shared policies and audit trail.
- Helpdesk Integrations: One-click OAuth with Zendesk, Intercom, Salesforce, HubSpot and others without migration.
- Agentic Actions: Performs actions such as searching Stripe charges and issuing refunds.
- Slack Coworker: Scout works with support teams directly inside Slack.
- Knowledge Atlas: Scans knowledge sources nightly on higher plans to stay current.
- Guardrails: Enforces policies for compliance-sensitive teams.
- 130+ Languages: Supports multilingual support operations.
Best for
- Ticket Deflection: Resolving common tickets before they reach a human.
- Billing Support: Handling refunds and duplicate-charge checks via Stripe.
- Voice Support: Answering phone support with AI voice.
- Slack Support Ops: Giving internal support teams an AI coworker in Slack.
- Enterprise Compliance: Automating support in regulated environments.