Forsy vs Relay: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Forsy and Relay — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
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Forsy
Forsy (Forsy-AI)
A platform and open trace format for AI agents to capture, share, and learn from structured real-world work experience.
Key features
- Structured Trace Capture: Records complete agent workflows as structured trajectory data including task context, timestamps, step traces, and tool invocations to make processes inspectable and reproducible.
- Annotated Reasoning Signals: Captures intermediate reasoning artifacts (observations, thoughts, decisions) so researchers and developers can analyze agent cognition and debugging points.
- Tool and Artifact Logging: Logs concrete tool usage, generated artifacts, and outputs from external systems to connect actions with outcomes for audit and post-hoc analysis.
- Human Feedback & Failure Signals: Annotates human corrections, feedback, retries, failures and recovery steps to support supervised fine-tuning, evaluation, and safety analysis.
- Open Skill Format & SDKs: Provides an open, shareable trace schema and skill implementations (e.g., npm / Python components) to integrate with different agent frameworks and pipelines.
- Dataset & Research Support: Enables creation of labeled, inspectable datasets from real agent runs to support evaluation benchmarks, training data, and reproducible experiments.
- Structured trace format capturing agent task context and full step-by-step trajectories
- Records tool usage, observations, internal reasoning signals, and human feedback
- Logs failures, retries, artifacts, and final outcomes for workflows
- Provides a schema directory and example datasets for standardized trace representation
- Published as an open-source repository with MIT license
- Distributed via GitHub with package.json (npm) metadata for integration
- Includes docs, examples, scripts, and dataset folders to support adoption
- Designed to support evaluation, post-training, and research workflows
Best for
- Agent Training Data Generation: Converting completed agent workflows into structured traces to create supervised datasets for fine-tuning or imitation learning.
- Post-Training Evaluation and Auditing: Inspecting step-level reasoning, tool usage, and failures to evaluate agent reliability, reproducibility, and compliance.
- Knowledge Transfer Between Agents: Sharing high-quality workflow traces so specialized agents can learn proven procedures, templates, and tool chains from others' experience.
- Debugging and Root-Cause Analysis: Tracing tool calls and intermediate reasoning signals to reproduce bugs, identify failure modes, and implement targeted fixes.
- Research on Agent Behavior: Providing annotated trajectories for academic or internal research into agent decision-making, emergent behaviors, and safety interventions.
- Reusable Workflow Components: Extracting and packaging repeatable sub-workflows and skills from traced runs to speed development of new agent automations.
- Creating reproducible datasets of agent behavior for academic or internal research
- Evaluating and benchmarking agent workflows and tool use with structured traces
- Collecting process-level data to support post-training, fine-tuning, or RLHF
- Auditing and explainability of agent decision paths and failures
- Sharing reusable agent experience or skills across teams or systems
R
Relay
Relay
AI phone receptionist that builds itself from a business's website to answer every call and book, reschedule, or cancel appointments 24/7.
Key features
- One-Click Build: Paste a website and Relay drafts the agent profile, knowledge base, prompt, and call wiring in about 38 seconds.
- 24/7 Call Answering: Picks up every call day or night in the caller's local time, with no voicemail or hold music.
- Real Calendar Booking: Checks live availability and writes appointments, reschedules, and cancellations directly to the business's existing booking system.
- Booking Integrations: Connects to 7+ systems including Google Calendar, Square, Calendly, Outlook, Housecall Pro, Workiz, and Vagaro with one sign-in.
- Grounded Answers: Answers caller questions from the business's own facts and knowledge base rather than guessing.
- No-Config Setup: Requires no dashboards, prompt engineering, or manual call-flow building.
Best for
- Missed-Call Recovery: Capture bookings from calls that would otherwise ring out when staff are busy or closed.
- Appointment-Based Businesses: Let salons, clinics, and home-service providers automate booking, rescheduling, and cancellations by phone.