Duvi vs Proto-Mind: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Duvi and Proto-Mind — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Duvi
Duvi DigiIQ, Inc.
Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.
Key features
- Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
- Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
- Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
- Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
- Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
- Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
- Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
- Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.
Best for
- Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
- Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
- Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
- WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
- Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
- Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.
Proto-Mind
VIRENCORE
A native macOS floating workspace that keeps AI conversations, project memory, files and live voice together on your Mac.
Key features
- Floating Cube Workspace: Hover the cube to reveal the workspace and click to pin it, or move away to hide it while tasks keep running in the background.
- Per-Conversation Model Routing: Each chat picks its own model and account — ChatGPT with Codex access, supported model APIs, or a local Ollama model.
- Editable Project Memory: Notes, decisions and preferences stay attached to a project and carry into later conversations, and you can review, change or remove any of them.
- Live Voice Control: Speak to open a project, steer a running task or send new work, and add a correction while the task is still going.
- Detachable Companion Windows: Pull out and resize a browser, a file or a second conversation so reference material sits beside the work.
- Explicit Mac Access: Codex can work with files and run commands only after you turn Mac access on; screen control additionally requires Codex Desktop's signed Computer Use helper.
- Local Data Storage: Conversation history and saved memory live on your Mac, and cloud processing happens only when you choose a cloud model or voice.
- Open Source Beta: The macOS installer and the Apache 2.0 source are both published, so the workspace can be inspected and built from source.
Best for
- Long-Running Project Work: Keep a website or client project's decisions in project memory so each session resumes instead of re-explaining the brief.
- Brief to Deliverable: Have the agent read a client brief and save a proposal document, then open it in a companion window next to the conversation.
- Parallel Task Execution: Start several tasks across different models at once and check back on them without blocking the conversation you are in.
- Hands-Free Steering: Dictate a correction or open a project by voice while your hands are busy elsewhere on the Mac.
- Privacy-Sensitive Drafting: Run a local Ollama model so conversation content never leaves the machine.
- Model Comparison: Put the same question to a Codex route and a local model in adjacent windows to compare the answers side by side.
