Duvi vs Oskar: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Duvi and Oskar — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Duvi
Duvi DigiIQ, Inc.
Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.
Key features
- Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
- Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
- Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
- Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
- Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
- Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
- Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
- Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.
Best for
- Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
- Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
- Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
- WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
- Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
- Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.
Oskar
Skarbe
AI-powered sales assistant that captures emails and meetings, suggests next steps, and keeps deals on track for non-salespeople.
Key features
- Automatic Capture: Continuously captures emails and meeting data to record interactions and preserve deal context without manual entry.
- Next-Step Suggestions: Analyzes conversation and meeting context to recommend actionable follow-ups and priorities for each deal.
- Deal Tracking: Maintains visibility into deal progress and surfaces items that need attention to keep opportunities moving.
- Non-Sales Friendly Interface: Designed for users who are not sales specialists, reducing friction and training required to manage sales activity.
- Contextual Reminders: Prompts users about outstanding tasks and recommended actions based on captured communications and timelines.
- Passive capture of emails related to deals
- Capture and logging of meetings
- Contextual next-action suggestions to progress deals
- Automated deal tracking to reduce manual CRM entry
- Designed for non-salespeople to manage sales workflows
Best for
- Managing inbound leads from email by capturing correspondence and receiving recommended follow-ups without a CRM.
- Empowering founders or product teams to track sales conversations and next steps directly from their inbox and calendar.
- Customer success teams tracking renewal conversations and action items by capturing meetings and suggested next actions.
- Small teams avoiding CRM adoption but needing automated deal tracking and reminders based on real communications.
- Streamlining follow-up workflows by surfacing prioritized next steps after sales calls or email exchanges.
- Small teams that want pipeline visibility without adopting a full CRM
- Non-sales employees who need help following up and progressing opportunities
- Automating meeting and email capture to maintain deal history
- Providing suggested next steps to accelerate stalled deals
