Chatwoot vs Web Scraping Service for Data Pipelines and AI - HasData: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Chatwoot and Web Scraping Service for Data Pipelines and AI - HasData — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
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Chatwoot
Chatwoot Inc.
Chatwoot is an open-source customer support platform with a shared inbox and a built-in AI agent (Captain), an alternative to Intercom and Zendesk.
Key features
- Omnichannel Shared Inbox: Manage live chat, email, social, and messaging conversations from one interface.
- Captain AI Agent: A built-in AI agent that learns from your help center, chats, and FAQs to resolve common questions.
- AI Reply Suggestions: Generates reply suggestions and conversation summaries powered by OpenAI's GPT models.
- Self-Hosted or Cloud: Run Chatwoot on your own infrastructure or use the managed cloud offering.
- Automation Rules: Automate routing, assignment, and workflows with custom rules and attributes.
- Open-Source Core: An open-source codebase positioned as an alternative to Intercom, Zendesk, and Salesforce Service Cloud.
Best for
- Customer Support Desk: Run a full omnichannel support operation from a single shared inbox.
- Deflect Support Volume: Use Captain AI to auto-answer common questions and reduce ticket load.
- Self-Hosted Privacy: Host customer conversations on your own infrastructure for data control.
- Agent Productivity: Speed up human agents with AI reply suggestions and conversation summaries.
Web Scraping Service for Data Pipelines and AI - HasData
HasData
Web scraping service that turns any URL into structured JSON or Markdown via one API call, with 70+ pre-built scrapers.
Key features
- Single-call URL Extraction: Convert any web page URL into structured JSON or Markdown with one API request, simplifying integration into pipelines and applications.
- Pre-built & No-code Scrapers: Offers 70+ pre-built scrapers and dozens of no-code scraper templates to quickly extract common site structures without custom coding.
- Multiple API Endpoints: Exposes ~40 API endpoints to support varied scraping workflows, presets, and specialized data extraction needs.
- Schema-first Output: Returns predictable, schema-driven JSON to improve reliability for downstream processing, model training, and data validation.
- Anti-bot & Infrastructure Handling: Built-in proxy rotation, CAPTCHA solving, and anti-bot mitigation to handle sites with advanced protections at scale.
- Markdown Support: Ability to output content as Markdown where useful (e.g., for content pipelines or document ingestion).
- Scalable Infrastructure: Managed scraping infrastructure that abstracts scaling, retries, and rate limiting so teams can run high-volume collections reliably.
- Single-call extraction: convert any URL to structured JSON or Markdown with one API request