Axari vs Duvi: Features, Pricing & Which Is Better (2026)

A side-by-side comparison of Axari and Duvi — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.

Axari

Paid

An AI workforce for cybersecurity teams — an "AI twin" that triages alerts, chases owners and collects compliance evidence 24/7.

Critical Exposure Protection: Pulls finding and asset context, creates and assigns the ticket, then re-checks the scanner so an exposure is only closed once it is actually gone.
Continuous Compliance: Collects access evidence, maps it to controls and chases owners who have not responded, keeping evidence current outside of audit week.
Vendor Onboarding and Risk Review: Requests missing vendor documents, scores the vendor against internal policy and routes the decision to the risk owner with approvals attached.
Security Questionnaire Acceleration: Drafts answers from a team's approved response library and current policy language, flagging only the items that need human judgement.
Access Assurance: Enumerates every account and entitlement, nudges reviewers against a cutoff, then revokes and verifies removal rather than just requesting it.
Threat Response Assurance: Groups overnight alerts, enriches them with endpoint telemetry and opens assigned investigations so nothing sits in a queue.
Earned Access and Audit Trail: Every action requires human approval and is logged end to end, with zero data retention and customer knowledge staying with the customer.
Tool-Agnostic Integration: Works on top of a team's existing security stack instead of replacing it, mapping each tool's role during the first day of onboarding.

Alert Triage Coverage: Extending a small SOC to 24/7 by having the twin group, enrich and open overnight investigations before the team logs on.
Audit Readiness: Keeping SOC 2 or ISO evidence continuously collected and mapped to controls instead of scrambling during audit week.
Vulnerability Remediation Follow-Through: Driving findings to a verified fix by chasing the owning service team and confirming the scanner is clear.
User Access Reviews: Running periodic entitlement reviews end to end, including reviewer nudges and verified revocation.
Security Deal Support: Turning around customer security questionnaires quickly so enterprise deals are not blocked on review cycles.
Third-Party Risk Management: Onboarding new vendors with policy-scored documentation and a documented risk decision.
Incident Coordination: Keeping containment steps, session revocation and legal or leadership updates on a single coordinated timeline.

Duvi DigiIQ, Inc.

Freemium

Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.

Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.

Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.