Ami vs Duvi: Features, Pricing & Which Is Better (2026)
A side-by-side comparison of Ami and Duvi — features, pricing, and ideal use cases — to help you decide which AI tool fits your workflow.
Ami
AiSDR
AI GTM agent that picks the audience, writes and launches outbound campaigns, reads the results and fixes what stops working.
Key features
- Autonomous Campaign Loop: Ami picks the target audience, builds and launches the campaign, reads what comes back and changes what is not working, so each campaign sharpens the next without a human restarting the cycle.
- Baked-In GTM Experience: Arrives with 27 industry playbooks and the lessons of 17,150 prior AiSDR campaigns and 19,501 meetings, so a first campaign launches with patterns other teams paid to learn.
- Signal-Triggered Outreach: Watches hiring, funding and job-change signals and acts at the moment they happen rather than months later.
- Performance Triage: When response rates slip, Ami digs into audience, message and sequence to pinpoint what is breaking and proposes fixes before the budget is spent — flagging, for example, a positive response rate under 1% after 21+ days.
- Omnichannel Sequences: Configurable sequences combining email via Gmail or Outlook, LinkedIn connection requests, DMs and InMail, and AI call steps through the Aircall dialer with scripts and automated follow-ups.
- Deep Per-Lead Personalization: Researches the top three most relevant data points per lead and personalizes from ICP data, activity, LinkedIn data and HubSpot properties.
- Native CRM Sync: Two-way HubSpot sync on every plan and two-way Salesforce sync on higher tiers, with AI research and monitoring running over that CRM data.
- Review Mode: Campaigns and Ami's proposed corrections stay drafts until approved, so the agent's autonomy is opt-in rather than assumed.
Best for
- Founder-Led Outbound: A solo founder builds pipeline without hiring an SDR, starting self-serve with no sales call required.
- Rescuing Stalled Campaigns: A revenue team catches a dying sequence early when Ami flags a collapsing positive-response rate and rewrites the audience or message.
- Replacing Outbound Agencies: A company that has paid outside firms without results brings the motion in-house under one agent.
- Warm-Signal Prospecting: A sales team reaches buyers right after a funding round, a relevant hire or a job change instead of cold-listing an industry.
- CRM-Grounded Targeting: A HubSpot or Salesforce team has outreach built from and logged back into existing CRM data rather than a disconnected tool.
- Multichannel Follow-Up: A team runs email, LinkedIn and dialer touches in a single sequence with replies handled in 5-10 minutes or in co-pilot mode.
Duvi
Duvi DigiIQ, Inc.
Build voice and chat support agents by describing them in conversation; one configuration answers on your website, WhatsApp and phone line.
Key features
- Conversational Agent Builder: Creating an agent opens a conversation with a builder that writes the system prompt, picks a model and ingests the websites the agent should answer from, so setup is a dialogue rather than a configuration form.
- Unified Omnichannel Configuration: One agent configuration serves website chat, a WhatsApp number and a phone line, with the same knowledge behind every channel so context is not lost when a customer switches.
- Live Knowledge Lookups: The agent checks your connected store as it answers, so stock and catalogue responses reflect what is actually available at that moment rather than a stale snapshot.
- Website Actions: With the customer's instruction the agent operates the on-page controls you allow, completing the task in front of them instead of handing them a link and instructions.
- Grounded Answering: The agent answers from the pages you point it at and says so when the information is not there, rather than guessing.
- Preview Before Launch: Agents are tested in Preview and only go live once the domain is allowed and a snippet is pasted on your site.
- Broad Connector Library: Sign-in level integrations for Shopify, WooCommerce, Wix, Salesforce Commerce Cloud, Stripe, PayPal, Notion, Airtable, Webflow, Linear, monday.com, Sentry, Supabase, Cloudflare and Zapier.
- Team Workspace: Staff query the day's conversations and orders through their own authorized connection, so the answer reflects the order a customer placed moments ago.
Best for
- Ecommerce Support Deflection: A Shopify store answers stock, shipping and returns questions automatically, with the agent reading live catalogue data instead of a static FAQ.
- Lead Capture With Context: An agent takes a caller's email or number and routes it to the team with the whole conversation attached, so nobody asks the customer to repeat themselves.
- Phone Line Replacement: A small team replaces a recorded phone menu with an agent that answers real questions using the same knowledge base as the website chat.
- WhatsApp Commerce: A brand serving customers primarily on WhatsApp runs the same support agent there without maintaining a separate bot.
- Startup Support Coverage: An early-stage team keeps answering customers around the clock while engineers focus on building the product.
- Enterprise Support Augmentation: An established support operation adds agents to an existing stack via connectors rather than replacing its tooling.